Free delivery for UK customers
Your deliveries are in safe hands with DHL, MyHermes & Royal Mail.
DO I GET A TRACKING NUMBER?
You sure do. As soon as we've processed your payment we'll ship your order and send your tracking number.
WHEN WILL I GET MY ORDER?
Please note our Preloved Outlet items are bulk shipped to keep the prices low for you. We think the extra wait is well worth it!
Expect to receive your item between 4 - 7 working days.
FIRST TIME ORDERS
Security is important. Please be aware that first-time orders can only be shipped to the card holder’s billing address or a corporate work address.
To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the card holder’s name is written as it appears on the card.
PROOF OF SIGNATURE
Our couriers will deliver to the shipping address you specify when placing your order. We require a signature as proof of delivery. Any person at the shipping address can sign for your item(s). If you place a note for the driver to deliver to a different address, say a neighbour, you take responsibility for any loss or damage that may occur.