Vintage Heirloom respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
Vintage Heirloom collects personal information only if you register when you place an order. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order. We never save card details or have any access to them. We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
WHAT ABOUT COOKIES?
HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
MARKETING OPT-IN AND OPT-OUT PROVISION
We will not send you any marketing information unless you opt-in by subscribing to our newsletter. If you opt-in we will send you: (i) Email alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Vintage Heirloom. At all times, we will offer you the opportunity to unsubscribe out of any service. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.
HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION VINTAGE HEIRLOOM MAINTAINS
If for any reason you are concerned that the personal information held by Vintage Heirloom is not correct, please visit the website and, after logging into the site using the “Sign In” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, and Shipping Details. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at firstname.lastname@example.org and we will amend your personal details.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.
WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS